This document (“Privacy Policy”) informs you of Xinc Software Ltd (‘Xinc’) policies regarding the collection, use and disclosure of personal information when you use Xinc.EU and our Services. By registering and using the Website and the Services provided therein, you agree to the collection and use of information in accordance with this policy. These Privacy Policy rules are subject to UK law.

The definitions of terms starting with capital letters as well as the description of various Services that have been indicated in this Privacy Policy can be found in the Xinc Terms and Conditions, which together with this Privacy Policy must be read and accepted prior to using the Xinc Services.


Information We Collect From You

When registering a user account and/or using our Services we will collect certain personal information that you will provide directly to us. We may also obtain information from other sources and combine that with information we collect through the Website. For example, we may collect nonpublic personal information about you from third parties, including identity verification services.

Information We Collect Automatically

When you access the Website or use the Services, we automatically collect the following information:

  • Device and log information: we collect information about the computer or mobile device you use to access the Website, including device identifiers, mobile network information, type of operating system, and the type of browser used. We also log information about your use of the Website, including access times, pages viewed, IP address, other standard web log data, and the page visited before and after navigating to our websites.

How We Use Your Personal Information

We use your personal information collected only for the following purposes:

  • to provide you the Services, including managing your Account, providing customer support, sending invoices, etc.;
  • to prevent potentially prohibited or illegal activities and enforce the Terms;
  • to measure and improve the Services that are available on the Website;
  • to deliver marketing and promotional offers on behalf of Xinc;
  • for any other purpose for which the information was collected, to the extent such purpose was disclosed to you at the time of collection.

Your Rights and Data Retention

You may at any time request to receive the personal information you have provided in the course of using the Services in a structured, commonly used and machine-readable format and have the right to transmit the data to another service provider. Please send the respective request to You may at any time request to see and update the personal information collected about you in course of using the Services. You may withdraw your consent for further processing of your personal data by deleting your Account on the Website. We will retain your personal information only for so long as it is required for the purposes for which it was collected. This period may extend beyond the end of your relationship with us, but only for so long as is reasonably necessary for us to have sufficient information to respond to any issues that may arise after the end of your relationship with us. When your personal information is no longer required, we will destroy, delete or convert it into an anonymous form.

Authorized Processors And Third Party Disclosure

We do not sell, trade, or otherwise transfer to third parties your personal information unless it is necessary for providing the Services or required by law.

Xinc may use other third party authorized processors such as technical service providers, identity verification services, mail carriers, IT companies, communication agencies, and hosting providers to process your data. For example your data may be stored in servers hosted by third party cloud service providers such as Google, Amazon, Microsoft Azure, etc, which may be located anywhere around the world. The data stored in such servers is secured and cannot be accessed by any third parties. Please contact Xinc to receive and updated list of such authorized processors. Any such authorized processor shall be obliged to adhere to the restrictions set forth in this Privacy Policy.

We may additionally disclose your personal information to other third parties if it is necessary for the purposes of providing, maintaining, reviewing or improving the Services. We will oblige any third party processing your personal information, to carry out the processing in accordance with this Privacy Policy.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use cookies to collect information such as to confirm that you are logged in; compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.


We endeavor to maintain appropriate physical, procedural and technical safeguards with respect to our offices and information storage facilities in order to prevent any loss, misuse, or unauthorized access, disclosure, or modification of your personal information.

We further protect personal information by restricting its access to those employees, contractors, advisers, affiliates and service providers that we determine to reasonably require access to such information for any of the purposes stated in this Privacy Policy.


The Website or Services may provide you access to websites or services owned and operated by third parties. These third party websites and services may have their own privacy policies and are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any third party websites or services. Third party websites and services may collect, use and disclose personal information differently than us, so we encourage you to carefully read and review the privacy policy for each third party website and service that you access or use.


We may send you e-mails for marketing purposes but only with your explicit consent. In case you wish to stop receiving e-mails for marketing purposes, please click the unsubscribe button, which can be found at the end of such e-mails.


If you have any questions related to this policy or in case of any suspected infringement of your privacy, please contact us at

This policy is effective as of September 1, 2017.